Efficient and Reliable Service Across the UK
Where We Ship To
APEX Access Control proudly serves customers throughout the United Kingdom, offering timely shipping to ensure your security needs are met quickly and efficiently.
In-Stock & Custom Orders
Most products are available for immediate dispatch. Custom door entry systems, designed to your specifications, may take up to 10 working days for processing.
Shipping Methods and Costs
- Standard Shipping: 3-5 business days (£8.50 or FREE on orders over £150)
- Express Shipping: 1-2 business days (£14.99)
- Free Shipping on all orders over £150, automatically applied at checkout.
Shipping Timeframe
In-stock orders placed before 2 pm GMT are processed the same day. For custom systems, please allow up to 10 working days.
Installation Services in London and Surrounding Areas
APEX Access Control offers professional installation services, available in London and surrounding areas, subject to availability.
30-Day Money-Back Guarantee
We are committed to your satisfaction. A 30-day money-back guarantee is offered, starting from the date you receive your product.
Conditions for Return & Non-Returnable Items
Items must be unused and in their original packaging. A receipt or proof of purchase is required for returns. Custom-made products, items that have been used or installed, and sale items are not returnable.
Return Process
- Contact Us: Request a Return Authorization Number (RAN) from our Customer Support team.
- Packaging: Securely package the item, ensuring it is marked with the RAN.
- Shipping: Return shipping is the responsibility of the customer unless the item is defective.
- Refund: Approved refunds are processed within 10 business days.
For any questions or to get started with a return, please contact us at sales@apexaccesscontrol.com or call 01727 576113.
Your security is not just our business; it's our commitment. Thank you for choosing APEX Access Control – where security meets excellence.